Shipping Policy

Thank you for shopping with us! We're committed to providing you with a seamless and efficient shopping experience. Please take a moment to review our shipping policy:

1. Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.

  • Processing Hours: Our team works Monday to Friday from 9:00 AM to 5:00 PM (excluding public holidays).

  • Processing Delays: While we strive to process all orders promptly, occasional delays may occur due to high order volumes or external factors such as shipping carrier delays.

2. Shipping Methods and Delivery Times

We offer a range of shipping options based on your location and urgency:

  • Standard Shipping: 3-7 business days (within the U.S.)

  • Expedited Shipping: 2-3 business days (available at checkout)

  • Express Shipping: 1 business day (available at checkout)

  • International Shipping: Delivery times vary depending on the destination country. Estimated delivery time is 7-21 business days.

Please note: Delivery times are estimates provided by the carrier and may vary based on external circumstances such as weather, public holidays, or shipping carrier delays.

3. Shipping Costs

  • Free Shipping: Enjoy free standard shipping on all U.S. orders over $50.

  • Flat Rate Shipping: Orders under $50 will incur a flat rate shipping fee of $5.99 for standard shipping.

  • Expedited and Express Shipping: Prices vary based on the size of the order and destination. These shipping options will be displayed at checkout.

4. International Shipping

  • We currently offer international shipping to select countries. International shipping rates will be calculated at checkout.

  • Please be aware that customs fees, duties, and taxes may apply to international orders, which are the responsibility of the customer.

5. Shipping Address

  • Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

  • Address Changes: If you need to change your shipping address, please contact us within 24 hours of placing your order to ensure we can update it before shipment.

6. Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

  • Tracking information may take 24-48 hours to update in the carrier’s system.

7. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us immediately. We will assist you in filing a claim with the carrier and work to resolve the issue.

8. Returns and Exchanges

  • If you’re not completely satisfied with your purchase, please refer to our Returns & Exchanges Policy for instructions on how to return or exchange items.

9. Shipping Holidays & Peak Seasons

  • During holidays and peak shopping periods (like Black Friday, Christmas, etc.), please expect potential delays due to higher demand and carrier limitations. We recommend placing orders well in advance to ensure timely delivery.

Questions?

If you have any questions about our shipping policy or need further assistance, feel free to contact us at [Your Customer Service Email].